FREQUENT QUESTIONS
FAQ
WHAt OUR CUSTOMERS ASK?
Here are a series of questions that our customers send us frequently and that can help to clarify your queries. In case you need more information, we are at your disposal for whatever you need to know.
- How do I make a reservation?
Easy and fast. To make the reservation, you only have to enter the details in our online booking system. In just three steps you will have your VIP vehicle booked. For all other services you can also contact us by phone or mail to receive a personalised quote for the VIP services you require.
- What's your timetable?
We don’t have a timetable. We are available 24 hours for whatever you require. You only have to make the reservation and at the agreed time, whatever it is, a driver from Chiclana Taxi VIP will be punctual in meeting you.
- After making a reservation, do I receive any information?
You will receive confirmation of it and everything you need to identify the time and place where we will be waiting. Also, you can contact us, anytime, for any questions or changes you may require.
- What happens if the flight is delayed?
We are understanding, we know that the punctuality of the flight is not down to you. Therefore, we monitor the flight to calculate the exact time of arrival in order to be punctual even though you are delayed by the flight.
- Can I make changes to my booking?
Of course. Please give us sufficient notice of any changes so that we can guarantee the service, offering the VIP transfer you require.
- How do I make the payment?
You can pay by card at the same time you make the reservation online or if you prefer, in person to our driver once the service is complete. If it is the latter option you choose, you can pay both in cash and by card.
- Do you have any further questions?
Please do not hesitate to ask us what you need. You can do this through the contact form on the website, by calling 956 110 101 or by text via whatsapp at 618 630 557.
PRIVATE DOOR-TO-DOOR TRANSFERS
We offer you the best service in private transfers in Chiclana, Novo Sancti Petri and La Barrosa.